Digitization

Blog Post

4 Benefits of Automation in Government in 2025

Workflow automation gets rid of outdated manual tasks, helping processes run more efficiently and smoothly.

Pam Harvey

Blog Post

9 HR Automation Examples & How to Automate

Workflow automation enables staff members to simplify and speed up a number of core HR processes. The best part is that today’s leading process automation software is cloud-based, cost-effective, and easy to implement, so you can start reaping the benefits of these solutions right out of the gate.

Meredith Kane

Blog Post

The Winds of Change: Are You Prepared for the 2022 Hurricane Season

Without a disaster preparedness plan for document management, there is significant risk for loss and the high cost of document recovery efforts (if possible) following a natural disaster.

Ashley Decker

Blog Post

How to Digitize Medical and Healthcare Records (& the Overall Benefits)

When managing healthcare-related records, the complexity of regulatory compliance and security mandates can make going digital seem daunting. Our post breaks it down to simple steps that can yield big benefits.

Catherine DeStasio

Blog Post

Our Perspective: Managing the Shift to a Fully Digital Work Environment

We’re writing to you directly today with a post from our team based on our experience in transforming digitally as a company as well as leading digital transformations and remote work transitions for our clients.

Ashley Decker

Blog Post

How Digitization Creates Better Human Journeys

Unsustainable paper-based workflows and manual operations are still a part of various industries, including legal, financial, real estate, healthcare, and education. But when we consider the fact that the local and state departments that should be guiding the future of the country are in the same boat, it should come as little surprise.

Jason Hickey

Blog Post

Records Management in 2025: Why is it Important?

Too many companies underestimate the importance of records management, when in reality, records management programs offer tons of advantages akin to productivity and cost savings.

Meredith Kane

Blog Post

Making the Change: What it Means to “Go Digital”

The term “digital transformation” has been present in the zeitgeist in the past few years, and while many businesses have plans to or are already in the process of going digital, it’s important to take a look at what it means to make the change as an organization as well as the different routes you can take to get here.

Molly Tolley

Blog Post

To Protect and Serve: 3 Steps to Becoming a Good Steward of Content

The private information you collect, manage, store, and dispose of for business processes is not yours. You are the steward, not the owner, and with your stewardship comes the responsibility

Ashley Decker

Blog Post

How to Improve Service Delivery: 3 Key Areas to Look At

The opportunities and benefits of improved service delivery don’t end with better customer experience. When organizations fine-tune and optimize the ways in which they deliver service, there are also clear operational and financial benefits. Better service delivery systems typically mean staff and other resources become more efficient, saving time and ultimately generating measurable cost savings and a direct boost to the bottom line.

Ashley Decker

Blog Post

Automate F&A Processes to Drive Profits, Not Just Calculate Them

The digitization of finance and accounting documents and processes has trickle-down effects to the whole business and ultimately leads to more satisfied employees and customers - learn how in this post.

Alyssa Cuda

Blog Post

The Importance of Digital Transformation in the Customer Experience

Strategic digital transformation initiatives that embrace technology to remove paper and simplify processes will improve their customer experience and get closer to meeting the sky-high expectations of the always-on, digital age.

Ashley Decker

Blog Post

Why Document Management Systems for State and Local Governments Are Needed

State and local governments need on-demand access to protect, manage, and share digital content in a secure, compliant cloud-based platform to eliminate these risks and achieve the benefits.

Ashley Decker

Blog Post

10 Ways to Scale Your Digital Processes in 2025

Scaling digitally is vital in keeping your organization up to speed in an increasingly online world.

Pam Harvey

Blog Post

3 State Agencies Getting Digitization Right

Read about three government agencies getting digitization right—with practical lessons to apply to your digital initiatives.

Catherine DeStasio

Blog Post

6 Types of Personnel Records You Should Keep in 2025

Personnel records, or personnel files, pertain to the employees at an organization and consist of comprehensive, accumulated information.

Meredith Kane

Blog Post

Digital Voucher Process: Eliminate Paper and Increase Accessibility (+Q&As from Florida’s Department of Health)

Our discussion reveals the specific voucher processing issues the agency was experiencing, Image API’s action plan, and the impact of the streamlined and digitized voucher process.

Catherine DeStasio

Blog Post

Finding Stability in the Journey to Digitization

No matter how well paper-based processes work, they’re still the product of an era that’s slowly fading away. Now is the time to find stability in the journey to digitization.

Ashley Decker

Blog Post

5 Benefits of Digitizing Documents, Files, and Records

Need to be able to communicate the positive financial impact of digitization to get full buy-in? Our post explains the financial benefits with real-world examples.

Catherine DeStasio

Blog Post

7 Ways Digital Document Management for HR Makes Work Easier (Now More than Ever)

Learn seven ways digital document management helps HR teams operate more efficiently and deliver greater value — while making the work of HR teams easier.

Catherine DeStasio

Blog Post

Why Adopting Digital HR is a Smart Strategy for Your Entire Organization

Learn more about how human resources (HR) teams are taking on a larger role in helping organizations be digital, not just do digital.

Catherine DeStasio

Blog Post

The 2025 Complete Guide to Digital Document Management

Learn how digital document management works and what it may be costing your organization to not have a digital document management system.

Catherine DeStasio

Success Story

How the Florida DOH Reduced Healthcare Licensure Processing Time from 6 Weeks to 3 Days with Digitization

Learn how Florida’s DOH used digitization and process improvement to take their licensure processing time from six weeks to three days.

Catherine DeStasio

Blog Post

Elevate Your Document Management: Exploring the World of Document Control Systems

In this blog, we take a closer look at document control systems, why they’re important, and how implementing the right document control system can help government organizations streamline and secure their document management processes.

Ashley Decker

Blog Post

9 Digital Process Automation Benefits for Credit Unions

In this blog post, we will discuss the benefits of digital process automation specifically for credit unions and how it can help credit unions become more efficient and productive.

Susanne Korta

Blog Post

Procurement Automation: Unlocking Operational Excellence

In the modern business landscape, organizations are constantly seeking ways to optimize their operations and achieve operational excellence. One key area where automation is revolutionizing efficiency and effectiveness is procurement.

Ashley Decker

Blog Post

Mastering Document Version Control: A Comprehensive Guide for 2025

How to apply effective document version control best practices to minimize errors, streamline workflows and supercharge productivity.

Susanne Korta

Blog Post

Transforming Public Service: The Power of a Digital Transformation Strategy in Government

How government digital transformation helps state and local governments serve citizens better.

Jason Hickey

Blog Post

What is Document Digitization? A Guide on How to Convert Paper Documents into a Digital Format

Document digitization is essential for enhancing accessibility, reducing costs, and improving data security. Image API specializes in document digitization, employing technologies to efficiently convert physical documents into digital formats.

Ashley Decker

Blog Post

5 Reasons Why You Shouldn’t Wait to Digitize Your Documents

Discover the benefits of digitizing your documents. Explore the advantages of going paperless and learn how embracing digital transformation can enhance efficiency, organization, and accessibility for your business.

Ashley Decker

Blog Post

How to Undergo Digital Transformation in Local Governments

Digital transformation in local governments is essential for improving citizen services, operational efficiency, and overall community engagement. Learn what steps you should take to get the most from your digital transformation.

Jason Hickey

Success Story

Digital transformation frees up expensive office space for New York City Housing Authority

Digital transformation frees up expensive office space for New York City Housing Authority

Stefanie Voss

Blog Post

Separating Fact from Fiction: 5 Common Myths of Going Digital

Digital transformation can seem overwhelming and daunting, with many myths surrounding it that can discourage organizations from getting started. However, it is important not to let these myths hold you back from taking advantage of the benefits that digital transformation can bring. At Image API, we can help you to navigate the digital transformation journey by providing customized solutions that fit your unique requirements and goals.

Loree Evans

Blog Post

The Best Digital Document Solutions and Services for 2025

Digital document solutions are more popular than ever, since going paperless helps reduce overhead costs, optimizes your workflow, and eliminates any potential security threats.

Meredith Kane

Blog Post

Top 5 Misconceptions About Digital Document Storage That Expose Vulnerabilities

Click to learn our top five misconceptions about digital document management so that you can leave feeling more confident in your path to digitization.

Alyssa Cuda

Blog Post

Beyond Paper: Achieve the Full Promise of Digital Transformation With Digital Process Automation

Click to learn how digital process automation is helping organizations achieve the full promise of digital transformation.

Catherine DeStasio

Blog Post

Ready to Go Digital? Digitize These Paper-based Processes First

Click here for a list of our recommended paper-based processes to digitize first— plus, learn our method to find the answer for your business.

Molly Tolley

Blog Post

Electronic Records Management: Five Steps to Ensure Success in HR

A key part of digital transformation for HR departments is electronic records management. Learn how to ensure success with ERM in our post.

Alyssa Cuda

Blog Post

How to Build Long-Term Resilience with a Disaster Recovery Strategy Document

A business continuity strategy is about more than moving paper content to digital, then backing it up and making it accessible. Business continuity planning should be a holistic approach to defining policies, procedures, and systems that integrate into daily operations and keep all regular business moving during and after disaster or crisis.

Molly Tolley

Blog Post

Improving Digital Government Operations Through Digital Process Automation

In the fast-paced digital era, state and local governments face unique challenges in delivering efficient services and fostering transparent governance. Outdated manual processes, paperwork overload, and limited resources hinder their ability to meet citizens' rising expectations.

Ashley Decker